The Institute of Banking Personnel Selection (IBPS) has officially activated the online application process for the CRP Customer Service Associate (CSA) – XVI, commonly known as the IBPS Clerk Recruitment 2026.
This is a massive opportunity with 11,403 vacancies across 11 participating public sector banks. The application window is now open, and this is your chance to secure a clerical position in India's leading public sector banks.
The online application process started on 1 August 2026 and the last date to apply is 21 August 2026. The Preliminary Examination is scheduled for 10 & 11 October 2026, and the Mains Examination is scheduled for 27 December 2026. There is no interview for this recruitment. Read below for complete details including vacancy breakdown, eligibility, selection process, exam pattern, and step-by-step application instructions.
| Organization | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Exam Name | CRP Customer Service Associate (CSA) – XVI |
| Post Name | Customer Service Associate (Clerk) |
| Total Vacancies | 11,403 |
| Participating Banks | 11 Public Sector Banks |
| Job Location | Across India |
| Application Mode | Online only |
| Official Website | www.ibps.in |
| Event | Date |
|---|---|
| Notification Release Date | 01 August 2026 |
| Online Application Start Date | 01 August 2026 |
| Online Application End Date | 21 August 2026 |
| Last Date for Fee Payment | 21 August 2026 |
| Last Date for Editing Application | 21 August 2026 |
| Pre-Exam Training (PET) | September 2026 |
| Preliminary Exam Date | 10 & 11 October 2026 |
| Mains Exam Date | 27 December 2026 |
| Admit Card | Will be intimated |
| Result Date | Will be updated here |
Candidates are advised to verify all dates from the official IBPS website.
The application fee is non-refundable and must be paid online.
| Category | Application Fee |
|---|---|
| General / OBC / EWS | ₹ 850/- |
| SC / ST / PwBD / ESM / DESM | ₹ 175/- |
Payment modes: Debit Card, Credit Card, Internet Banking, IMPS, or UPI/Mobile Wallet.
| Category | Minimum Age | Maximum Age |
|---|---|---|
| All Categories | 20 Years | 28 Years |
Date of Birth Range: Born not earlier than 2 August 1998 and not later than 1 August 2006 (both dates inclusive).
Age Relaxation: Applicable for reserved categories as per Government of India and IBPS rules.
A total of 11,403 vacancies have been announced for the post of Customer Service Associate (Clerk). The vacancies are spread across 11 participating public sector banks.
List of Participating Banks:
| S. No. | Bank Name |
|---|---|
| 1 | Bank of Baroda |
| 2 | Bank of India |
| 3 | Bank of Maharashtra |
| 4 | Canara Bank |
| 5 | Central Bank of India |
| 6 | Indian Bank |
| 7 | Indian Overseas Bank |
| 8 | Punjab National Bank |
| 9 | Punjab & Sind Bank |
| 10 | UCO Bank |
| 11 | Union Bank of India |
Educational Qualification:
Age Limit (as on 01 August 2026):
Nationality:
The selection process consists of the following stages:
Preliminary Examination:
| Feature | Details |
|---|---|
| Mode | Online (Computer Based Test) |
| Total Questions | 100 |
| Total Marks | 100 |
| Duration | 60 Minutes |
| Sections | English Language, Numerical Ability, Reasoning Ability |
| Negative Marking | 0.25 marks deducted for each wrong answer |
Candidates must qualify in each section by securing the cut-off marks decided by IBPS. An adequate number of candidates in each category will be shortlisted for the Main examination.
Main Examination:
Selected candidates will receive a competitive salary as per the pay scale of the respective participating public sector banks.
| Component | Details |
|---|---|
| Approximate Salary | ₹ 19,900 – ₹ 30,000+ per month (including allowances) |
The exact salary depends on the bank and location of posting. In addition to the basic pay, employees receive various allowances as per bank norms.
Follow these steps to submit your online application:
Step 1: Visit the Official Website
Step 2: Click on the Registration Link
Step 3: Register
Step 4: Fill the Application Form
Step 5: Upload Documents
Step 6: Pay the Fee
Step 7: Review and Submit
Step 8: Download Confirmation
Ans: A total of 11,403 vacancies have been announced for the Customer Service Associate (Clerk) post.
Ans: The last date for online application is 21 August 2026.
Ans: Candidates must have a Bachelor's Degree in any discipline from a recognized university.
Ans: The age limit is 20 to 28 years as on 1 August 2026.
Ans: The application fee is ₹850 for General/OBC/EWS candidates and ₹175 for SC/ST/PwBD/ESM candidates.
Ans: The preliminary examination is scheduled for 10 & 11 October 2026.
Ans: The mains examination is scheduled for 27 December 2026.
Ans: No, there is no interview stage for IBPS Clerk recruitment.
Ans: 11 public sector banks are participating, including Bank of Baroda, Bank of India, Punjab National Bank, Canara Bank, and others.
Ans: You can find the official notification on the IBPS website at www.ibps.in.
Ans: Yes, working knowledge of computers is mandatory. Candidates should have a certificate/diploma/degree in computer operations, or have studied computer/IT as a subject.
Ans: 0.25 marks are deducted for each wrong answer in the Preliminary Examination.